School Portal Help Center

Student addresses and two-household families

AdministratorsOffice staffParents and guardians

Students take their addresses from the parents they live with.

A student’s address isn’t typed in separately. It comes from the parents they’re linked to, so when a family moves, they update their own address once and every child follows.

  • Parents at the same address are one home.
  • When parents live apart, the child has both homes, with the primary guardian’s first.
  • A guardian marked Lives elsewhere (a grandparent, say) isn’t counted as one of the child’s homes.
  • A separate mailing address, such as a P.O. box, shows under the home.

Parents update their address under My account → Your profile, or from their child’s page with Update your address.

Teachers see students but not where they live.

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