School Portal Help Center

Roles and permissions

Administrators

What Administrators, Staff, Teachers and Parents can each do, and how to change someone’s roles.

Administrators manage roles under Admin → People & roles.

  • Administrator: everything, including settings, classes and roles.
  • Staff: the front office. Students, families, attendance, billing, enrollment, and the profiles of teachers and parents.
  • Teacher: their own classes: attendance, gradebook, assignments, messages to their families.
  • Parent/Guardian: their own linked children.

A person can hold more than one role. A teacher who is also a parent sees both.

Safeguards on Administrator access

  • Giving or removing Administrator needs your own password, and every Administrator is emailed.
  • You can’t remove your own Administrator role, and the last Administrator can never lose it.

Hiding someone

Hide from the directory keeps an account (a technical-support login, say) out of directories, mentions and office alerts, while it works as normal.

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